Ordering
Ordering
Can I track my order online?
You may track your order by accessing your online account and viewing the order status and tracking information in the order history details. Once the order ships, a Shipping Confirmation e-mail is sent to you with the order details and tracking...
How can I pay for my order? What methods of payment do you accept?
We accept the following credit cards for online or phone purchases: American Express, Discover, MasterCard, Visa. We also accept the following payment methods for online purchases only: PayPal, Amazon Payments, PayPal Credit. If you are using...
Must I pay sales tax?
Orders shipping to AL, AR, AZ, CA, CO, CT, DC, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, ND, NJ, NM, NV NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY, will be charged sales tax and tax on shipping and...
How long will it take my order to arrive?
Delivery times are dependent upon product, inventory status and delivery method. Typically, orders will arrive to your home within 7‑10 business days. Items shipping via common carrier can take up to three weeks to arrive. Exceptions are...
What delivery area is covered by StateLineTack.com?
We gladly ship within the 50 United States, APO/FPO addresses (USPS Priority Mail only), Guam, PO Boxes, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply.
How can I review order details?
Registered users can log into their account and view the order history and details of any online order.
What is a backorder?
A product is labeled as backordered when it is out of stock. You may still order the item, and it will be shipped to you as soon as it becomes available. The estimated arrival date to the StateLineTack.com distribution center is communicated on...
What items can be backordered?
Backorders are accepted on most items costing $15 or more.
Did you receive my order?
When you order on StateLineTack.com, an Order Confirmation email is sent to you within 24 hours.
Can I change or cancel my order?
You may change or cancel your order if it hasn't been processed. Simply call Customer Service at 1.888.809.0751. Please note: most orders are processed to our warehouse within 30 minutes of being placed. Once the order has been processed to the...
What are the shipping options for my order?
Shipping Method Est. Delivery Time: Economy: 7–10 Business Days, Ground: 2–6 Business Days, 3 Day Shipping: 3 Business Days, 2 Day Shipping: 2 Business Days, Next Day Air: 1 Business Day, Priority Mail: 7–10 Business Days. *Please note Economy...